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Logging in to Healthy Campus (for Users)

Updated

This how-to article outlines the steps to log into your Healthy Campus account securely and efficiently!

Note: For security purposes and to safeguard sensitive student health data, Healthy Campus requires for each login both the use of a regular password that you will setup on your first login in addition to a two-factor authenticated "one time password" (or OTP) that is sent to your email. 

See how:

Key Steps

Step 1: Initial Setup Login 0:00

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  • Go to the Healthy Campus login screen.
  • Enter your email address and click 'Submit'.
  • As a first-time user, you will be prompted to create a password.

Step 2: Password Creation 0:24

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  • Create a password that meets the following requirements:
    • Minimum of 12 characters
    • At least one uppercase letter
    • At least one lowercase letter
    • At least one number
    • At least one special character
  • Submit the created password.

Step 3: One-Time Password (OTP) Setup 0:40

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  • You will now be prompted to re-enter the password you just created.

Step 4: Receive OTP 1:32

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  • Request the one-time password to be sent to your email.
  • Check your email for the OTP.
  • Enter the OTP along with your regular password.
  • Submit your long-term password and the OTP to log into the system.

Step 5: Logging in Again Later 2:10

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  • Return to the Healthy Campus login screen.
  • Enter your email address.
  • Optionally, choose to trust the device to skip OTP for future logins.

Important Security Notes

  • Healthy Campus will NEVER ask for your password or OTP as part of our support services.
  • If using a public device, do not click the "trust this computer" checkbox to ensure security.
  • Always log out after your session to protect your account!

 

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