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Getting Started for Practitioners

Updated

Part 1: What is CYBHI and How Does It Work?

The Children and Youth Behavioral Health Initiative (CYBHI) is a statewide program created by the California Health & Human Services Agency. It helps connect students (ages 0–25) with school-linked behavioral health services — regardless of insurance status.

Key Program Features:

  • Supports school-affiliated providers in delivering services
  • Allows services to be billed through a central Fee Schedule
  • Covers preventive, early intervention, and treatment services
  • Allows billing for students without Medi-Cal (commercial, private, or uninsured)
  • Works alongside other programs like LEA BOP but is distinct and more inclusive

As a provider, you’ll document and submit services through the Healthy Campus platform and the platform will automatically generate claims to be sent to the program third party administrator, Carelon Behavioral Health. The system will manage appeals, rejections, and help collect the required information from parents and families. 

Part 2: How to Get Your NPI (National Provider Identifier)

You must have a Type 1 NPI to submit claims. If you already have an NPI, you can skip this part! If not, continue on…

Step-by-Step: Apply for a Type 1 NPI

  1. Go to: nppes.cms.hhs.gov
  2. Accept the terms to enter the NPPES system.
  3. Click “Create or Manage Account” on the right side of the screen.
  4. You’ll be directed to the Identity & Access (I&A) system. This is the gateway to NPPES and Medicare-related tools.
  5. If you don’t have an account:
    • Click Create Account
    • Use a permanent email address that only you control
    • Fill in your name, DOB, and SSN
    • If your SSN is already linked to a past account (e.g., employer-created), call the EUS Help Desk to reset it: (866) 484-8049
  6. Once your I&A account is active, return to https://nppes.cms.hhs.gov
  7. Click “Apply for an Individual NPI (Type 1)”
  8. Complete the application by filling in required fields:
    • Name, DOB, SSN, contact info
    • Taxonomy code (e.g., LCSW, PPS Counselor, LMFT, etc.)
    • Mailing address and business info
  9. Submit your application.

✅ You will typically receive your NPI within minutes to 1 business day.

You can search for your NPI anytime at: https://npiregistry.cms.hhs.gov

Part 3: Log Into Healthy Campus Using a One-Time Password (OTP)

To access the platform:

  1. Go to: platform.healthycampus.com
  2. Enter your email address — the same one your district or supervisor used to create your account
  3. The system will send you a 6-digit One-Time Password (OTP) to your inbox
    • Can’t find your OTP? Check your spam/junk folder!
  4. Enter the code to log in — no password needed!
  5. Once inside, click the Profile tab on the left-hand sidebar and complete the required fields:
    • Gender
    • Date of Birth
    • Phone number
    • NPI (required)
    • License information (if applicable)
    • Primary degree and specialty

🔒 Note: You must complete your profile before documenting services in the platform!

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